EX Program Duo 1.3

The EX® Program Duo offers a comprehensive and accessible support experience for individuals seeking to cease tobacco use, including smoking, vaping, dipping, or chewing. This platform provides users with immediate access to certified tobacco treatment specialists through a convenient mobile application, facilitating confidential guidance throughout the quitting process.

Note: Access to the EX Program Duo app requires a registered account linked to an active sponsor, such as an employer or health plan. The app connects users with a dedicated EX Coach capable of delivering personalized support in real-time.

Key features of the EX Program Duo include:

• Instant Messaging: Engage directly with an available EX Coach in English or Spanish to seek advice, discuss stressors that threaten your quit, or explore feelings related to tobacco cessation—even if you haven't committed to quitting yet.
• Support for Cravings and Withdrawal: Receive strategies tailored to managing cravings, withdrawal symptoms, stress, or anxiety during your quit journey.
• Family and Social Support: Obtain guidance on supporting others who are attempting to quit tobacco.
• Medication Guidance: Get advice on selecting appropriate quit medications, understanding proper usage, and managing potential side effects.
• Medication Orders: Chat with an EX Coach to request free nicotine patches, gum, or lozenges, which are shipped discreetly to your home.

The application also features additional tools designed to enhance user engagement and tracking:

1. Chat History: Access a record of previous conversations with EX Coaches for review and continuity—available exclusively within the app.
2. Real-Time Notifications: Enable alerts to be promptly informed when an EX Coach becomes available for support, ensuring seamless communication.
3. Program Completion and Incentives: Every interaction contributes toward fulfilling your program requirements. Your participation may also be eligible for incentives provided through your sponsor, such as discounts or rewards for completing the program.

The platform aims to provide consistent support at every stage of tobacco cessation. For further details on privacy and terms of use, please visit: https://www.exprogram.com/terms-of-use/

Your feedback is valued; please share your experience without including personal information. For inquiries or technical assistance, contact us at: https://contact-us.exprogram.com/hc/en-us